GET THE SUPPORT YOU NEED
AT YOUR FINGERTIPS
ECONET® MOBILE SUPPORT TOOL
The Product Support Team is pleased to roll out the new Mobile-Friendly Ruud® EcoNet® Equipment Support Tool for technicians in the field.
The easy-to-navigate tool assists technicians with the installation, servicing and potential troubleshooting of the new EcoNet Smart Thermostat and Zoning System, along with EcoNet Enabled Air Conditioners, Air Handlers, Gas Furnaces, Heat Pumps.
Technicians will now have the ability to access valuable such as:
- Review alarm and alert definitions found on the EcoNet Smart Thermostat, or on the individual EcoNet Enabled equipment unit control board to better understand their cause and recommended repair solution.
- Further study the differences between alarms and alerts and how to pinpoint the EcoNet Enabled equipment generating the alarms or alerts.
- Find Tips on charging and access the latest charging charts.
- Receive help with wiring and communication issues.
- Ensure proper dip switch settings.
- Learn the use and configuration of Auxiliary Safety inputs.
- Calculate transducer pressures.
- Help consumers provision their Wi-fi.
- Get assistance on the set-up EcoNet Zoning Systems and EcoNet Enabled Dual Fuel HVAC systems.
- Configure humidity and dehumidification settings.